Everyday support that keeps you living your way

Assistance with Daily Life is a support category inside the NDIS Core Supports budget. It funds a support worker to help with everyday tasks a participant cannot do on their own because of disability, including showering, dressing, grooming, eating, medication prompting, cleaning, laundry, meal preparation and getting to appointments.

The purpose is independence: doing tasks alongside you where you want to build skills, and doing them for you where that is what is needed.

The funding pays for support, not for ordinary living costs you would have with or without a disability. It does not cover:

Food and grocery ingredients for meals · Rent or mortgage payments · Household consumables such as cleaning products · Personal items not related to your disability, such as clothing or electronics.

So a worker's time helping you cook is funded. The groceries are not.

Core Supports is the umbrella budget. Assistance with Daily Life is one category inside it. The others are Assistance with Social, Economic and Community Participation, Consumables, and Transport.

Core funding is usually flexible across those categories unless your plan states otherwise, which means many participants can move funding between daily living support and community access as their needs change through the year. Check with your plan manager if you are unsure whether your plan is flexible.

The level and cost of support in a plan depends on each participant's circumstances and support needs. Some participants have complex needs requiring a high level of daily support, while others only need assistance with certain tasks.

The NDIA decides the amount at your planning meeting based on what is reasonable and necessary for you, which is why two people with the same diagnosis can hold very different budgets.

Standard personal care in Victoria is claimed at the national limits in the NDIS Pricing Schedule 2026-27, effective 1 July 2026:

• Weekday daytime 01_011_0107_1_1 $73.58 per hour
• Weekday evening 01_015_0107_1_1 $81.07 per hour
• Weekday night 01_002_0107_1_1 $82.57 per hour
• Saturday 01_013_0107_1_1 $103.54 per hour
• Sunday 01_014_0107_1_1 $133.50 per hour
• Public holiday 01_012_0107_1_1 $163.46 per hour
• Night time sleepover 01_010_0107_1_1 $311.79 per night

These are maximum limits rather than set fees, and they are reviewed annually. Verify current figures at ndis.gov.au.

Yes. High intensity supports are for participants whose care involves complex health related needs and requires workers with additional training. They are claimed under separate line items, starting at 01_400_0104_1_1 for weekday daytime at $79.60 per hour under the 2026-27 schedule, with higher limits for evenings, nights, weekends and public holidays.

Call us and we will confirm which level your plan funds and whether we can staff it in your suburb.

Yes. A night time sleepover is claimed as a flat per night item (01_010_0107_1_1), where a worker stays overnight and is available if you need them.

Where you need a worker awake and actively supporting you through the night, that time is claimed at the hourly rate for the day and time it is delivered. We can also provide 24 hour support during a short term adjustment period, such as after a hospital stay.

Yes. We provide hospital discharge support at short notice, including 24 hour care through a short term adjustment period, longer term high level support where it is needed, assistance with medication, mobility and household tasks, and coordination with your treating health professionals so care continues after you get home.

Call (03) 9874 8628 as early as you can once a discharge date is being discussed, so rostering has time to work.

Yes. Our staff are fluent in Mandarin, Cantonese and Vietnamese as well as English, and we match participants with a worker who speaks their preferred language wherever rostering allows. For Chinese language enquiries call 0490 458 261. 免费咨询: (03) 9874 8628 或 0490 458 261.

We are based at 2/31 Redland Drive, Vermont VIC 3133 and deliver Assistance with Daily Life across Victoria. Coverage is strongest across greater Melbourne, including:

Melbourne east: Vermont, Box Hill, Doncaster, Ringwood, Blackburn, Nunawading, Mitcham, Forest Hill, Croydon, Bayswater, Wantirna, Knox, Rowville, Boronia, Scoresby

Inner Melbourne: Kew, Hawthorn, Richmond, North Melbourne, Parkville, Carlton, Fitzroy, Collingwood, Abbotsford, Camberwell

South east and bayside: Glen Waverley, Mount Waverley, Dandenong, Springvale, Clayton, Oakleigh

Regional Victoria: Geelong, Ballarat, Bendigo, Mornington Peninsula, Latrobe Valley and Warrnambool, where we currently support participants

Availability varies by shift time, so call (03) 9874 8628 to confirm your suburb.

No. The support is paid from your NDIS Core Supports budget, so there is no out of pocket cost for the support itself. We charge at or below the national price limits and confirm your rates in a written service agreement before support starts.

Everyday costs stay with you: groceries, entry fees, rent and personal items are not NDIS funded.

Yes. NDIS participants choose their own providers and can change at any time. You end your existing service agreement according to its notice period, sign a new agreement with us, and the service booking is updated. No NDIA approval is needed.

If you would like an overlap while you settle in with new workers, we can arrange that.